CARING FOR KEEN PRODUCTS
Sandal Washing Instructions
All KEEN water sandals (both leather and polyester webbing upper) are machine washable on the gentle cycle, in cold water with a mild detergent. Allow to air dry. We've also taken great care to develop leather uppers that will not crack, shrink or stretch when washed!
Caring for Leather
We've carefully selected leather uppers designed to last. Then again, if you're wearing your KEENS daily, they won't always be scuff and dirt-free. We recommend using a nubuck leather cleaner and conditioner. These products can be found at most better footwear dealers and outdoor gear shops.
Caring for Waterproof/Breathable
To enhance product performance, we recommend cleaning your footwear in cold water with mild soap or detergent, and then let air dry without heat.
Caring for Synthetics
We recommend cleaning these products with mild soap and cold water. To remove excess dirt or to spot clean, use a stiff brush or soft cloth. Let shoes air dry without heat.
Caring for Footbeds
After extended use, we recommend you remove the footbed, wash by hand using a soft cloth and light detergent, and then let air dry without heat.
Caring for Wool
Wool shoes should be cleaned with light brushing. If they are really soiled, use a spot-removing foam, then brush them. Please do not put wool shoes in the washing machine.
USE AND CARE FAQS
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My KEEN footwear squeaks. Is there a remedy?
Occasionally the slick material in our shoes slides around and creates a noise with each footstep. To remedy the situation, start by removing the footbed, take a small piece of medium grit sand paper and gently buff the leather lining around the bottom of the shoe interior. Rough up the bottom of the footbed in the same way.
If this doesn’t work, the squeak is probably coming from the outsole, which could indicate a defect in workmanship. If you believe you have a defective pair of shoes, contact firstname.lastname@example.org to facilitate an exchange.
My shoes smell funny. What can I do?
If your shoes smell funny you can remove the footbeds and machine wash on a gentle cycle and air dry. Then rub tea tree essential oil into the upper lining of the shoe and on the footbeds. You may also try Odor Eaters Powder applied directly to the inside of the shoes after wearing them. If your shoes do not have a removable foot bed, then you can hand wash the inside of the shoe with a gentle cleaning agent first.
If your KEEN water sandals smell funny, you can machine wash them with mild detergent in cold water on a gentle cycle. Then, air dry your sandals out of direct sunlight. Another option is hand-washing your sandals in the sink with Nik Wax Base Wash, an odor eliminating product for synthetic materials used in outdoor gear. When the sandals are clean and dry, you can rub tea tree essential oil into the upper lining and footbed for extra help.